No ties pay as you go support

Looking for I.T. support on a pay as you go rate? Have non-urgent support requests that do not need a guaranteed response time? Don't have a monthly budget available for fixed fee unlimited support? Or already have an I.T. department and just want to use our expertise when you need it?

No ties support

Then our pay as you go I.T. support service will suit you or your business perfect. We provide the same level of service as we do to our contract customers, except without any parts and labour discounts or priority response time. We do however aim to respond the next day where possible. Just like our contract service, we provide the same level of expertise and have engineers available who specialise in certain areas. This gives you confidence that although you are paying hourly, you still have the best engineer working on your problem to keep the labour time to a minimum.

Support by phone, email, remote and onsite

We offer our pay as you go services using e-mail, telephone, remote control, at our workshop in Feering, Colchester or onsite at your premises throughout Essex or Suffolk. Whether your server is down, you have problems sending e-mails, your PCs have malware or viruses or you have experienced a disaster and need assistance getting your workstation up and running again, we can help. Our pay as you go remote labour rates are charged on a per 30 minute basis and our onsite rates are per hour. If you live within the CO, IP or CM postcode areas, then we have no call out charges either.

Free site survey

If you are considering using our pay as you go service to support more than 10 PCs, an onsite survey would need to be completed. This is just so we know what is what when you call and already have an idea of your network layout. This service is completely free of charge and can be booked in Mon-Fri 9am-6pm. We provide our pay as you go I.T. support services throughout Colchester, Clacton, Chelmsford Essex, Ipswich Suffolk and further a field throughout East Anglia and Outer London.

Please feel free to contact us if you wish to discuss your requirements, we have many testimonials from clients who we have looked after for over 10 years and would be happy give any examples anytime.